Accountability creates meaningful ownership for each employee, to be responsible and follow through on what they say.
In a small business, there are often not enough resources to have staff dedicated to each function of your operation. You might have one or two jack-of-all-trades employees who are filling the role of reception, administration, customer service, payroll, marketing…you get the picture. Or, maybe you are the company’s go-to person. Whatever your situation, the one area that you want to be strong and steady is human resources.